Friday, September 29, 2006

So I hear the latest iTunes update has major bug fixes and iPhone sneak peaks yet I can’t even open it because I’m told that my version of QuickTime is too old. Re-install, iTunes instructs me. Okay, I do that and again I am greeted with the same issue. My Macs are happy but to no avail, I can not get Windows to open up and let in the fresh new air of iTunes 7.0.1. Ugh. What to do? Trouble shot.

After a few re-installs and getting the same error (even after installing with nothing running with a fresh reboot,) I finally just uninstalled QuickTime itself along with iTunes. Rebooted and made sure nothing else was running, again. (Make sure you have Outlook closed, too, folks as iTunes updates it for the calendar integration.) With that, I again installed iTunes for Windows version 7.0.1.8 and was able to open it without a restart this time. That was a good sign and sure enough, up came the EULA and I was back in business. Yes!

So if you’re experiencing similar problems, uninstall QuickTime and iTunes and then reboot. Install iTunes with no other programs running in the background and you should be good to go.

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