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Tuesday, December 5, 2006
Handmark® yesterday announced that its award-winning Pocket Express™ mobile Internet experience now features the world’s first mobile personal assistant service, MobileCierge. Together, Pocket Express and MobileCierge extend the mobile lifestyle by offering a worldwide wireless concierge service with global emergency assistance to consumers and mobile professionals. MobileCierge is immediately available on smartphones and select consumer handheld devices through Pocket Express for $5.99 per month.
MobileCierge, a Noel Group member company, provides Pocket Express users with immediate access to personal, travel, medical, and emergency assistance 24 hours a day, 7 days a week, anywhere in the world. MobileCierge is staffed with experts who can provide live assistance with a restaurant referral, roadside assistance, flight booking, or even replacing a contact lens.
“Handmark provides our customers with an unmatched mobile experience with both superior customer service and infotainment,” said Douglas Edwards, Handmark co-founder and chief marketing officer. “The MobileCierge service is a natural extension of the Pocket Express experience. It is a compelling offer focused on the needs of our customers, with access to information and services.”
“We understand that people’s lives are hectic and that having instant access to the information they need at their fingertips is a must,” said James Flavell, senior vice president at Noel Group. “Our MobileCierge service was designed specifically for that need and we feel that Pocket Express is the perfect channel for this service. Its customer-centric approach goes hand-in-hand with our values of providing expert personal care and emergency assistance from anywhere.”
The latest version of Pocket Express includes unlimited, free access to a new sports scoreboard, as well as worldwide news and photos from the AP, detailed sports coverage, and complete weather forecasts for more than 2-million locations around the world. Pocket Express also offers an Executive Edition, including white and yellow page directory search, Oxford reference, movie show times, stock market portfolio tracking, detailed street level maps and driving directions for a $6.99 per month subscription.
Handmark also includes free customer phone support for Pocket Express Executive subscribers. Customers can talk with a live Handmark representative by calling the support.
More information about MobileCierge can be found at www.mobilecierge.com.