http://svenontech.com/2007/04/12/callwave-release-text-messaging-widget-for-vista/ The technology resource you can't resist! Thu, 22 Dec 2011 13:37:00 +0000 hourly 1 http://wordpress.org/?v=3.3.2 http://svenontech.com/2007/04/12/callwave-release-text-messaging-widget-for-vista/comment-page-1/#comment-137398 Michael Fri, 23 May 2008 18:02:36 +0000 http://svenontech.com/2007/04/12/callwave-release-text-messaging-widget-for-vista/#comment-137398 BAD EXPERIENCE WITH CALLWAVE. I recommend using some company other than Callwave. I am having a very bad experience with them. I tried the free trial of their online fax service back in March. The number they assigned me wouldn't answer on a Sunday, so I canceled the trial, and was told I would get a complete refund. I just assumed they would properly credit my card. On May 15 I called them after I noticed the credit was never issued. They assured me they would now issue me a full credit. The next day, the $22.95 credit was still not issued to my card. I called my credit card company to make sure it was not there are was not pending. I then called Callwave. They told me they show it was issued, and it would take 1-2 billing cycles to show up on my credit card. I told them I can check my credit card online, so I don't have to wait for a statement, and that I called them to confirm. I tried to get a supervisor, but he was busy and was supposed to call me back. I called again the next day as they never called, and went through the same thing. The next day I finally got a supervisor, who told me it would take 1-2 cycles on THEIR end to issue me a credit, so in the mean time they will be earning more interest on my money as it's in their account. I wonder if what they are doing is even legal. BAD EXPERIENCE WITH CALLWAVE.
I recommend using some company other than Callwave. I am having a very bad experience with them. I tried the free trial of their online fax service back in March. The number they assigned me wouldn’t answer on a Sunday, so I canceled the trial, and was told I would get a complete refund. I just assumed they would properly credit my card. On May 15 I called them after I noticed the credit was never issued. They assured me they would now issue me a full credit. The next day, the $22.95 credit was still not issued to my card. I called my credit card company to make sure it was not there are was not pending. I then called Callwave. They told me they show it was issued, and it would take 1-2 billing cycles to show up on my credit card. I told them I can check my credit card online, so I don’t have to wait for a statement, and that I called them to confirm. I tried to get a supervisor, but he was busy and was supposed to call me back. I called again the next day as they never called, and went through the same thing. The next day I finally got a supervisor, who told me it would take 1-2 cycles on THEIR end to issue me a credit, so in the mean time they will be earning more interest on my money as it’s in their account. I wonder if what they are doing is even legal.

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