For the last two weeks, I’ve been a unhappy participant of the wonderful volley of the finger pointing game. It all started when my Entourage events, which are put into my iCal calendar via Microsoft’s Sync Service, disappeared from iCal one day. Yes, that day was when I accepted the 10.5.1 patch update from Software Update. Since iCal broke with Apple’s patch, I called it up for help. After enjoying an hour conversation and being bumped up to level two, the final answer came to, “Call Microsoft.” Yes, it was Microsoft’s fault.

Okay, I was game. I had nothing better to do than waste another hour of my time with another computer software giant. Why not? SInce the writers strike had sapped all of my existing fun and joy out since Michael and his office staff were no longer around to make me giggle, what did I have to lose? So Microsoft I called and Microsoft I explained my problem and Microsoft actually laughed — I kid you not, the support guy laughed! — and asked me why I was calling it with an Apple application (iCal) problem. So for amusements sake, remember this is the only reason I was performing this exercise, I explained how the data was using Microsoft’s Sync Service and thus Apple believed it was a Microsoft problem. After confirming with me that everything worked prior to the 10.5.1 patch, I was told, “Call Apple.” Joy.

So, having little of my life left of any true value anymore, I once again called Apple. This time I was able to enjoy Spanish music for nearly two hours before someone picked up. But with a quick explanation of my little journey, I was told without a doubt this was a Microsoft issue. Umm-hmm.

Well, if you read my previous post, Is Leopard Apple’s Vista, then you’d know I ended up going back to the more stable 10.5.0. When I had let Microsoft’s Sync Service do it’s thing for a while, I opened iCal out of curiosity. Yup, there was all my events. Go figure. I knew it would be there and why it is, neither Microsoft nor Apple know. Sadly, I’ll probably lose it again when 10.5.2 comes out, unless, that is, Entourage 2008 is on my hard drive first and Microsoft improves Sync Service. We’ll see…

Print This Post Email This Post

Leave a Reply