Boy, you’ve got to start wondering about Best Buy’s computer repair group, Geek Squad, in all the issues it has been having with the law. Early last year, the Best Buy brand was sued for an employee recording 22-year-old woman in the shower with his camera phone. Other accusations of data theft from Consumerist.com have been made last year. And now, add one more to the growing list of problems for the Geeks, a $54 million law suit for losing a laptop.

Raelyn Campbell of Washington D.C. states in her lawsuit that the Geek Squad lost her notebook computer and attempted to cover up the loss by keeping her in the dark. “It’s a ridiculous number,” she admits for the dollar amount. “I had to come up with a number that was significant enough that might force them to pay attention to me.” Campbell continues on her blog, “To me, the big issue is not the low-balling and bullying tactics, but Best Buy’s systematic disregard for its customers’ personal information and potential exposure to identity theft.” She continues, “I am hoping the attention that the lawsuit and this website generate might motivate Best Buy and other consumer electronics stores entrusted with products that contain consumers’ personal information to adopt thorough procedures and policies to safeguard customers’ property and personal information against theft.”

Having indirect experience with the ‘Squad from customers from my day job, this long line of issues isn’t surprising. Many customers have told horror stories about the Geek Squad from making things worse to charging high prices for little well done work. In the end, you’re better off hiring a local ran repair shop with a better name in service. For those in the Central Valley and Bay Area, you’ve got hyperSven to call on. They’re professionals, not geeks.

[Via Fox Business and InfoWorld]

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